Edition:

Client Reviews on State Farm

    • 4.2
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Katelin Garcia Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By The Hailu_Report Oct 19, 2019

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Feedback:

Great Agency always commendable service and quick to respond to any questions or concerns, service was professional and efficient highly recommend using them and going to them !!

Feedback:

Terrible service. They don't give you no discount after a year free from any thing. Then we moved to another insurer cuz they were much less. Then we informed them we're leaving. But for two cosecutive months, money was charged from our account without our knowledge. When we rushed to their office, they atatwds blaming each other It's a shame. They have a very bad customer service & miscommunication between themselves. It's a shame. One blames the other. I have a very bad Image of state farm on my mind because of them.

Feedback:

They are very nice people Agent Juan and assistant Ingrid or i forget name of her but she is awesome perfect customer service and support well thank guys from Boldbayar purevdorj

Feedback:

They have great customer service. If I ever have questions I can call Ingrid and she's always willing to help and work with me. Honestly, I've noticed that everyone in the agency is just as nice and they always get back to you in a timely manner. They make dealing with insurance easy!

Feedback:

I am very happy with this agency, especially with Ingrid, she helped me to tailor my life insurance based on my needs and budget, she took the time to talk to me and listen to my concerns and goals. I also started banking with State Farm, they have great savings accounts with higher interest rates than other banks. Pregunten por Ingrid!

Feedback:

Thanks Ingrid for your time helping me to find the best policy for my cars and life insurance . Excelente service I will recommend you with all my friends

Feedback:

Just the best of the best! Enough said.

Feedback:

Loved my experience working with this agency. Juan took the time to explain my coverages and what I was getting for a great price. Everyone in the office is warm and welcoming! Def recommend to everyone to get their insurance needs here!

Feedback:

Great place! Great people! Couldn't be happier!!

Feedback:

This insurance agency is completely disorganized. First they issued two homeowners policies for the same address when there were obviously two separate properties. Then they failed to inform me that "quarterly billing" meant no auto-payment on the credit card that I I left on file with them. As a result, the homeowners policies lapsed. The owner of this agency, Juan Portillo, refuses to give out his cell phone number or take responsibility for their mistakes. DO NOT WORK WITH THEM!

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