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Client Review on Lynne A. Brand

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Lynne was so empathic when I had my initial consultation but as soon as I sent her my deposit, I felt very low on her client priority list. She and her team would frequently not respond to questions that I had, either missing questions in emails or not responding to my emails at all. When I expressed my frustration after a member of her staff submitted the wrong document to the court on my behalf, she questioned my emotional stability and defended her staff as the best staff member she has ever had. Documents she sent for my review were filled with errors, disorganized, and in some instances, were harmful to me, according to another lawyer I consulted. I even had to rewrite the settlement agreement (with no legal training) because the document she sent was unusable.Be aware that she charges the same rate for work that her legal assistants complete on the case as she does when she works on the case herself. While I’m not sure how efforts are allocated in the office, I spent much more time corresponding with legal assistants and her secretary, but I paid the same price as if I was working directly with Lynne. Even worse, for 10 months, she had me unknowingly working with her secretary--not a legal assistant—yet charged me at the same rate of $200. This person was responding to my legal questions while my lawyer repeatedly did not answer my emails. Use Lynne if you want an office to submit your paperwork but don’t expect any legal or strategic advice or input. I’m not sure if I was a particularly low priority client or if she treats all her clients this way. If I had known then what I know now, I would have hired a different lawyer.

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