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Client Reviews on Manuel Torres - State Farm Insurance Agent

    • 4.1
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Erick Ortiz Jul 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Silvia Cabral Oct 18, 2019

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Feedback:

I have been with insured with State Farm for 4 years and the girls have been helpful.

Feedback:

Unprofessional and unfriendly staff. I've never met the agent. The staff never returns customers phone calls. They only call you will get is from them wanting you to get a state farm credit card. I requested my policy transferred to another agent so I wouldn't be dealing with these issues. When I went a month later to meet with my new agent it turns out they never transfered my information. I went to the office to check on the issue, they lied and blamed it on the agency. I also came to find out they were trying to transfer our policies to the incorrect agent. Save yourself from this staff. They do not hold up to state farms standards.

Feedback:

WOW! What an office so glad I found this State Farm!!! Manny Torres and his staff were over the top helpful, professional and knowledgeable. They completely took care of me and saved me a ton of money every month. I had no idea I was overpaying so much! Nancy really took the time to explain some insurance things I never quite understood, and seemed to genuinely care about my needs. I felt like my needs were important and wasn’t just a check mark on the list. This is not your average insurance office you will not be disappointed!

Feedback:

Sin duda State Farm save elegir a su personal excelente servicio amabilidad y profesionalismo el único lugar que recomiendo pregunten por nancy sin duda la mejor grasias nancy por toda tu ayuda

Feedback:

Nancy is the best in what she does. Very reliable agent to account your loans, insurance policy etc.She’s very respectful and gives you the most relevant and helpful information in regards of your needs.Flexible and communicative agent to talk to as well. If, you have any trouble or doubts about your coverage this is the best place to go to. Best rates and cheaper are found here. Thank you Nancy for making me feel like your family.

Feedback:

I dont have much to say but great personal very professional...specially Nancy and carlos ...great job guys

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This is the best insurance company the staff is totally responsible respectful friendly Nancy Ruiz thank you for all your help she is always there wen I need her I will totally recommend her to all my famaly no doubt.

Feedback:

I want to said thank you to Nancy Ruiz she is very professional, educated and always made to me and my family like part of her family! Nancy always be there to answer, help any questions we have! The only reason I still at Manuel Torres Agence is for the friendly Nancy Ruiz!! Thank you very much Nancy Ruiz for be the way you are 100% friendly, respect and professional.

Feedback:

Nancy is the best at what she does! My new car insurance policy has better coverage yet my rates are cheaper! She also taught me how affordable life insurance was to protect my family and I. Can’t express how thankful I am to be with the Manuel Torres Agency, very pleased with the service and attention I get. So happy I switched Agents!

Feedback:

Really nice customer service, representative very kind, definitely recommend to everyone

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