Masterkey Hospitality Management, LLC
Client Reviews on Masterkey Hospitality Management, LLC
Feedback:
Worst customer service ever. Evacuating for Hurricane Dorian and they cancelled our reservation without notice. We show up and there’s no apology, no empathy. Just a rude, we’re over booked you can’t stay here. No offer to help find other accommodations. Just a screw you.
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Very uncomfortable, smells really bad, carpet throughout the building need clean, elevator floor tiles were always sticky. Linens were real old, stains on the towels, pillows were very small, cracks on the walls, shower need a makeover, …Read more on Hotels.com
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Wonderful staff!!
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Hotel was overall nice. The dryer in the guest laundry didn’t work, notified front desk. There was absolutely no cool water in our shower, scalding hot Only, also notified front desk. The water pressure was awful. The door to the pool only …Read more on Hotels.com
Feedback:
+A very pleasant surprise. We weren't expecting much, but it way exceeded our expectations. Very unique hotel in the middle of a small town main street. Just loved breakfast room library and the retro school principal portraits dating back to the 17 and-1800's. We will definitely return 9n our next trip south. We are so happy it was one of two facilities left with rooms that night. Thank you for suggesting it.Read more on Priceline
Feedback:
Great stay! Nothing but excellent!
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Normally when I stay at this hotel my experience is great. But this trip it was not. The first room I was given the AC was not working properly. Then I was moved to another room that need work done. A part of the ceiling look like it had …Read more on Hotels.com
Feedback:
very clean beautiful
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Staff was friendly, prices reasonable, breakfast decent, and it seems like a safe area. However, we had three rooms on the 3rd floor and they were musty and smelled like mold. I have allergies and asthma and woke up to an asthma attack and throwing up because of the mold. We are getting out here as quick as we can. I've never had a hotel smell like this because of mold. Stucko and humidity do not do well together so it is no fault of the staff but rather the person who designed it. This material does better out west and is not designed for the climate in the South. Look elsewhere.
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