Client Reviews on State Farm
Feedback:
I am very pleased with Matt as my agent. I've been a customer for a few years and he is always kind, patient and helpful. His staff is very professional and helpful. Whenever I call or email they get back to me in a timely manner. Keep up the good work Matt, Lori and team.
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I've been working with this agency (and its predecessor) for over thirty years, and have had exceptional service. In particular, I'd like to commend Lorrie Soltwisch, who has been there the entire time handling my questions and issues.
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I would decently recommend Mr. MATT GROSS and his team have had such wonderful experience ..
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Matt Gross and his team are seriously the best! They make it simple, explain the details in layman's terms to make the best decision for coverage. Highly recommended!
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Matt Gross and the staff are amazing! Always very responsive and assists with all my inquiries. Adding teenagers to driving policies and applying the discounts available ;0)
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Highly recommend! Matt and his staff are very easy to work with and willing to help. There is never a delay in getting a response.
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I’m very pleased with the service I’ve received from Matt Gross, my State Farm agent. I’ve been a client of the Matt Gross Agency since 2012, and I’ve always been impressed with his ability to provide prompt, accurate responses to all of my insurance-related questions. He and his staff members are friendly, knowledgeable, and eager to help their clients find the insurance coverage that suits their needs.
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Con toda confianza recomiendo está agencia por su agradable personal te asen sentir en confianza y te alluda con cualquier duda que tengas excelente servicio
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Been with Western Springs SF office for over 35 yrs, Matt and Lorrie always are so professional and helpful, always in a timely manner, "like a good neighbor....."Thank you for always being there for us.
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I've had the pleasure of having Matt as my agent since 2009. The level of service that I receive from he and his staff is stellar! Matt personally takes the time to phone me each and every year for a coverage check-up. There were services that I added on as both my children went away to college, that I wouldn't have thought of, if it weren't for the annual check-ups. His assistant Lorrie knows exactly who you are when you call, and addresses every request quickly and thoroughly. I was online back in 2009 looking to change my insurance carrier and Matt reached out to me that day, and I haven't regretted the switch from the other carrier that shall remain nameless.
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