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Client Reviews on Intermountain Healthcare

    • 3.0
  • 87 Reviews

Most helpful positive review

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By Kim Sonner Sep 27, 2019

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Most helpful critical review

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By Tori Watford Oct 16, 2019

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Feedback:

My dad had surgery on his shoulder and is recovering in the joint and spine unit. The first nurses on day shift were super great. But the nurses that came on may be the least dedicated people I’ve ever seen in my life. They are having my dad stay overnight to watch his heart and his bp was low at 5:00 o’clock when his was 98/67! THEY HAVEN’T CHECKED IT IN FIVE HOURS! We pushed our button for him several times and they said they would come in. And maybe came in once to do something small. I recommend a upgrade in staffing preferably. I’m sure as heck disappointed in the fact that they were sitting in the middle nurses station doing absolutely nothing besides being on their phones.

Feedback:

You can't do better -- efficient, clean, prompt.

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Went to go do a stress test recommended by my doctor after telling her I had chest pains was short of breath and light headed. I did the test without even getting to see a doctor they told me I was fine and was left with a $200 bill with no help or explanation for why I felt this way. Now I’m left feeling this way to afraid to seek more help for the lack there of and the huge bill

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Great hospital and staff the only one problem is that all they have is diet soda or the zero ones I just want a decent soda. But other than that the food is wonderful.

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Went with my daughter to be induced for her first baby. Arrived on Monday at 6 p.m. She was given a pill to thin her uterus at 8:00. Four hours later nothing had changed. At midnight they gave her another pill. By 4 a.m. nothing still had progressed. Her doctor came in at 8:45 a.m. after she had be in excruciating pain for over an hour. The doctor asked how come she didn't have an epidural. We weren't told that she could get one. Had to call the nurses every time her antibiotic and iv fluid ran out. The nurses acted put out that they had to come to her room. They finally hooked her up to Pitocin she started to dialate faster. After she was to a 10 they had her start pushing to get him moved down. She pushed for over 2 hours and was not progressing. She was physically and mentally wore out. The nurses called her doctor and they said they may have to go to plan B (c-section). This was Tuesday night at 7:45. Her doctor came in and tried to turn the baby with her had and was jabbing around in there and ruptured something and started gushing blood. Wasn't sure why or what is was. They hurry and prepped her to go in for an emergency c-section. (which should have been done sooner). She was so out of it and passed out she couldn't even see her baby boy for over 2 hoursOut of 7 nurses only 2 were good. Not impressed with the doctor's bedside manner. I will never recommend this hospital to anyone again.A relative is a nurse at McKay Dee. She said she would never deliver a baby there, she would go to Ogden Regional.

Feedback:

Not VBAC friendly!!!! In 2006 they only had a 10.2% VBAC success rate, and have clearly not worked to improve this seeing as they don’t allow Vbacs after your second section! Extremely disappointed!!!

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The worst care, that we have ever received.

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I’m writing from a different perspective—as an employee. I have a great manager who cares for her staff. I love the role I work in and look forward to small leadership opportunities I’ve been given and direct patient care I do. I love having wonderful technology and resources to provide the best care to our patients. McKay also helped with my college tuition which was amazing. I have worked for various jobs for the company since 2003 and can’t see myself working anywhere else.

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Great place to be cared for. We appreciate having a top notch Hospital to meet our needs.

Feedback:

November 3rd, 2003 i had surgery. I have had no problems with it at all, doctor bick saved my life. It took McKay Dee only three days from the accident to get me set up and schedule me a appointment and fixed.. they all at that time respectful and listened when you had a feeling that need to be talked about or solved. . The doctor was professional and protected me as a patient with all the laws and may me aware of my rights ,there for i will always have reapect for the hospital that is the best hospital in my area even though times change people come and go but the hospital stands tall with there companion and cares services are community. Thats why its a five star.

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