Edition:

Client Reviews on Melton-McFadden Ins. Agency

    • 4.8
  • 29 Reviews

Most helpful positive review

0 people found the following review helpful

By Nathan Albaugh Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Andrew Oct 19, 2019

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Feedback:

You have taken care of all my needs with my best interest in mind. You know exactly what I need even when I’m not sure and explain things well and with simplicity so that I can understand. Prompt service.

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Excellent customer service. Changes are handles promptly. Yearly meetings are helpful to make sure that I am getting the best coverage for the money.

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27 years and counting with Melton McFadden. They have wonderful staff that provide great service and advice. I recommend then to anyone looking for insurance.

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Melton McFadden is great to work with. I've been with Scott Melton for over 30 years. The staff/ family here is incredible. Lisa, Theresa, Mary and all the ones, that I've had the pleasure of speaking with upon answer the phone, go above and beyond. They all treat you as if it was their own money they were trying to punch each penny out of, always finding the best rates and coverage. When I went through some Major life circumstance, Lisa and Theresa were my life savers, in so many ways. They still have the old school stand on customers are top priority. Great Job To All

Feedback:

Good place to go if you don't have a ton of money to start insurance. I got insurance here because i only needed the 1st months to get started not 2 like everyone else. They also checked all available companies and got me a pretty ok rate. Only issue i have is they don't take cash for payments or you have to do eft

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We have been a customer for many years. Every time we need them for anything at all, they are extremely prompt, helpful and so friendly. Would highly recommend this company.

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excellent follow up and follow thru

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Not the best rate for Insurance. If your looking to save money call Kemp out of Greenville.

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Condescending, rude, and implied to me I was an inconvenience.I and my family have been with them for YEARS.I was at the dealer wanting to switch my vehicles on the policy and they seemed quite inconvenienced by my call. "I want to help you BUT..." They were stuck on telling me what they CAN'T do rather than focusing on what they were WILLING to do. I was here for Mark, but he's quit working here.I called State Farm after I got off the call with McFadden and State Farm was AWESOME! State Farm got me the rate I was hoping for AND seemed happy to be able to help.

Feedback:

Great local service and support when needed with great rates!

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