Client Reviews on State Farm
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I have done business with a lot of different insurance agents over the years. I can tell you that Mike Messuro and staff are Elite Insurance agents. I have been with Mike for years now and I am very happy with the service, professionalism and knowledgeable staff. Keep up the great work! Thank you,Jeremy Julyan
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I really am very happy with this agency, I have been with them for approx 10 years. Presently I work with Amanda, but have worked with a couple others in the office before. All super helpful. I thru the years now have my auto, home & rentals with them. last years switched over my husbands business, & just now, my business Ins needs switched. Recently had a claim with my previous agent/company for business, 15 yr old policy, never a claim, no help at all. Had to deal with an 800 number, on hold for 30 mins, & who answered spoke poor english. my local agent was useless. Acted like I was a bother. Amanda got me great pricing. Even if the price was the same as previous agency, Id have switched because Messuro Agency has great customer service. Had a roof claim last year, Messuro sent an adjuster & they did all the paperwork. No 800 number to call & me fill out all the paperwork. I'm a client for life!!!! {PS. I rarely write reviews, felt compelled when I seen low stars.]
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Very knowledgeable and accessible. A much more personal experience than my previous insurance carrier.
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Great service!
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A+++++ customer service. The best representatives you could ask for. Whenever I have an issue I contact them directly and they go out of their way to resolve it.
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Went out of there way to make sure I have the right insurance.
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I've been screwed over by this company a few times now. They'll say anything to get you in the door. Honest to God. I'm 21 so I'm still in the risk pool. They told me my price on the phone so I cancelled my Progressive insurance thinking I was getting a great deal. The next day I go in there to sign the paperwork and "whoops, your price is going to be $60 per month higher than we said it would be on the phone." They say they couldn't have known but that's bull. Not to mention the first time I was with this company they would change my price on a month to month basis. It would be lower one month and I'd think "wow my price dropped! Awesome!" And the next month they'd charge me my regular rate plus whatever they didn't charge me the last month. And when you're in college you can't be doing that. I need consistency. After this month I'm going to go to a much better company. Very dissatisfied for the 2nd time.
Feedback:
Really happy with the service I received! What I thought would be shopping around for insurance to cover my car and new home ended up just being one call to Mike Messuro's state farm. Everyone is extremely helpful and easy to talk to. Their customer service is something that you rarely receive in other insurance companies. Really happy I switched to State Farm with Mike Messuro's team.
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