Nationwide Insurance: Lines Insurance Agency
Client Reviews on Nationwide Insurance: Lines Insurance Agency
Feedback:
Horrible experience. .I Signed a new policy and after almost 5months of my old cancelled policy find out no policy was ever finalized by Lines agency and after 5 months got refunded my money.. Ended up getting a request for fr-19 from mva for insurance lapse .. Thank god my old insurance agent was able to solve the issue because I feel The Lines team did nothing to solve a problem that was caused by their agency..Just gave my check back and hoped I'd go away.. Not all this issue was their fault though , I made the mistake of walking in their office and trusting their team..If the employee's actually knew the guidelines and followed them and not waited 5 months to inform me there was a issue with my car not being parked in a garage when I signed the policy this would never have been a issue.. It took 5 months and the mva to inform me of the issue.. Sad part is I live less then a block away from Lines laurel office.. And in response to Brad Lines if your team knew how to do their jobs this would never been a issue..And then after the issue caused by your team and you and your team did nothing to fix it..Like I said I thank God for monument insurance agency and their team fixing a problem caused by Lines Insurance agency that they literally had no intention of fixing or making right..Left me to deal with the problem on my own and another agency had to deal with the fr-19 from mva because Lines agency did nothing to fix the problem they caused..Serious lack of communication skills or knowledge of their own insurance providers policies is what led to this issue..I wouldn't let anybody on this team insure a bicycle..
Feedback:
I have been with Lines Insurance for about 15 year. They have always offered professional, efficient and transparent service. I would highly recommend them to anyone looking to work with a local provider with exceptional service.
Feedback:
We’ve been with Lines Insurance for almost 8 years now and have had courteous, quick responses each time my car has unfortunately been in an accident or if I had a question about my rate.
Feedback:
We have been a Lines insurance client for 10 years and can not say enough about our experience. Brad and his staff have helped advise us and provide us with the different types of insurances we have needed as we moved from homeowners to newlyweds to parenthood and all the vehicles and home transitions that come with that. I would recommend Lines Insurance (and have) to anyone. They take the time to make your concerns ..their concerns.
Feedback:
Have had a great experience. They were able to offer us a lower price on our insurance while providing better coverage than our previous provider. Brad was even on the phone with us while we purchased a new car to help us with any insurance questions. Service has been great! Can’t say enough nice things about Lines Insurance.
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