Nationwide Insurance: Rich Reilly Insurance Agency
Client Reviews on Nationwide Insurance: Rich Reilly Insurance Agency
Feedback:
Laura is a life saver! Whenever I need advise or a simple question answered she is ALWAYS available. I have dealt with other insurance companies before coming to Nationwide and I must say it was HELL. I am so glad I found Laura with Nationwide. I can't express how thankful I am for her. I would not know what to do if she ever leaves Nationwide. Laura you are the BEST!
Feedback:
Wow! Insurance folks that are nice, honest, and straight shooters! Rich came right and told me my current policy was air tight. No hard sell, no scare tactics- just good information relayed in a friendly way. Definitely the go to folks for insurance in Crofton!
Feedback:
I have nothing but wonderful things to say about the Rich Reilly Insurance Agency. All of the agents and staff are knowledgeable, helpful and very nice. It's great to know I can trust the people who manage my life, car, renters, and soon to be home insurance.
Feedback:
We've worked with Reily insurance for a few years (home & auto), specifically Tim Grover, and couldn't be happier. Over the years we've changed our home plan (bought a new house) and added auto (previously carless) and Tim is always thoughtful and thorough when discussing new coverage. He explains the limits he suggests and doesn't try to oversell insurance. I've had to file a couple claims on our homeowners policy (burst pipe and damaged ring). Tim was extremely responsive and the adjuster was responsive and helpful. Each time the claims process couldn't have been easier. Was not the nightmare I'd heard stories others have had filing claims with other insurance companies. Highly recommended.
Feedback:
On December 31, 2010, my home caught fire, resulting in over $350,000 in damage. Nationwide was on the phone with me while the fire department was still trying to fight the blaze. They arranged to have my windows boarded up in the middle of the night, and the next morning someone arrives with a $25,000 check to help us start to rebuild our lives after the total destruction of our home. Nationwide also arranged for a company to come out and begin the process of sifting through the ashes to find what might be salvageable. Estimators from Nationwide were onsite in a couple of days to completely assess the damage, and Nationwide cut several large checks to rebuild our home within two weeks.During the reconstruction process, we found more damage than was previously estimated, and we had to incur additional costs to cover construction code issues. Nationwide covered all of these costs, both in the reconstruction of our home and the replacement of our personal property. This is an awesome insurance company, and Rich Reilly's agents were with us throughout the entire ordeal. I am especially grateful to Susie Stennett at Rich Reilly for the help she provided. I cannot imagine having any other insurance company other than Nationwide after what our family experienced.
Feedback:
Tim Grover from Reilly Insurance has gone out of his way to ensure that my policy meets my needs. He provides excellent customer service and expedient responses to any inquiry.
Feedback:
We've worked with Tim Grover with Reilly for several years (auto/homeowners) and couldn't be happier with the quality of service, attentiveness, and professionalism. As two very busy individuals, Tim has always gone above and beyond in making sure we are up to date, covered, and understand all of our options, even when we don't think to ask, or have last-minute needs or questions. A very personable experience that you wouldn't necessarily expect from an insurance provider.
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