North Carolina Farm Bureau Insurance Group
Client Reviews on North Carolina Farm Bureau Insurance Group
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John and his staff are excellent to work with!
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John's personal attention is unrivaled. When you need someone in your corner, he's the soldier you wanted.
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John Hassell has been taking care of all of my insurance needs for 10 years - home, auto, life, workers compensation. I know I can always trust him to recommend the best option for my family or my business. His office is now an hour away from me and he still manages to take great care of us!
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John Hassell and his staff have been exceptional to work with. I very much appreciate the professionalism and promptness that you can expect each and every time contact is made. I look forward to working with John for many years to come.
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John is a consummate professional and deeply cares and responds to his clients needs. I have no hesitation in recommending John and his company!!!! 5 Stars!!!!
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I wrote a review before it was deleted I would like for anyone to know how bad I was treated . I was told to get insurance elsewhere because and error was on there part so they wants to blame me for it. I was ask by the John to just find insurance elsewhere if I am Not happy and i ask for a refund and he said we already provided a service so I said it want work like that and in my heart feeling disrespected because i gave you my business and they stick together even if you're right. They decided to cancel my collision so i would go elsewhere . I had to hunt insurance after being with this company for years it didn't mean anything because i had a conversation with one of the green pea managers in Raleigh it triggered down to John he join force with the wrong and it had nothing to do with him. He went on he say she say but that's business right. I will advise anyone stay away this insurance have certain customers they don't appreciate so if you're looking for honesty and great customer service this is not your place. This insurance company also was charging me 156 higher than anyone else and they suppose to be more competitive but certain people pays more. I know when cars get older your insurance suppose to go down my kept going up 30 years driving no accidents or tickets
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I have been a Farm Bureau customer for over 20 years. Robin and Phil are always willing to help. Excellent customer service!
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No one ever followed up with me. I had to keep calling them multiple times over the course of 6 weeks to get my claim check. Finally, I had to personally go to their office in Indian Trail to pick it up, since they apparently are not competent enough to mail it to me.
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