Ohio Bureau of Motor Vehicles, Avon Lake Deputy Registrar License Agency
Client Reviews on Ohio Bureau of Motor Vehicles, Avon Lake Deputy Registrar License Agency
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Was in this Friday, there was no air conditioning, and it was obviously busy. They worked diligently to get everyone through as fast as they could. I saw a lot of customers that didn’t have the correct documents to obtain what they needed so that is going to increase wait times. Advice: Go online and double check that you have all the necessary documents so the line moves faster for everyone. It’s not their fault, they have rules and guidelines they have to follow as a state agency. I had to get two tags renewed. I was at the counter for maybe five minutes because I had everything I needed put together. I don’t work for the BMV but just imagine dealing with the same situations and questions 8-10 hours a day, 6 days a week. Just be patient, bring what you’re supposed to have, and things will move efficiently. More seating would be nice though.
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That's all....
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The employees here are fine. I blame the Ohio BMV for the ridiculous waiting times. They obviously don't care about their customers. Why should they?
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Waited 45 minutes to be told I needed another document. When another document did without. The system is broken.
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The staff is friendly but the problem they have is this new ID!! They should have a separate line for plate renewal. There should be no way you have to sit there for hours for something so simple! I have been there 3 times and can’t get tags because I don’t have hours to sit there and wait for applications to be filled out or for marriage certificates to be correct. It’s common sense to organize lines for certain needs so customer service is great, business is expedited efficiently.
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Always friendly and helpful staff.
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Friendly staff great customer service clean
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Long waits with no sense of urgency from staff. I put in change of address, it was correct on the paper but of course the lady entered it in the computer wrong. Now I have to waste more of my time to fix her mistake.
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It's the BMV, what do you expect. The really nice thing about this place is that theres a frozen custard shop next door with outdoor seating, so you can at least enjoy some dessert while you wait 45 min for tags
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