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Last Updated May 1, 2025

Client Reviews on Pacific Rim Insurance Agency
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- 3.8
4 Reviews
Feedback:
Carmen is the most unprofessional agent I have EVER dealt with. On my last visit to try and sort thing out on my policies, she slammed down her phone (we had been on hold with the carrier), abruptly stood up and YELLED at me while I calmly sat in the chair opposite her desk. Her anger escalated when I brought to her attention that she was incorrect in her statement and that she is the one that put my policies in a jumbled mess. Carmen became so angered she was shaking as she yelled at me in her office and then apologized that she was having personal issues that was making her aggravated. I can't prove anything at this point, but I can be almost certain that she is the reason Foremost is canceling my home policy and as per the letter I received - unsigned by anyone - "unfortunately we do not have a replacement policy to offer. You will need to seek coverage for this property elsewhere". WOW!
Feedback:
The camp sights were beautiful. The park rangers and volunteers helpful and friendly.
Feedback:
Very knowledgeable, courteous and quick to respond. Caleb was wonderful to work with.
Feedback:
Kathy is amazing. She has been our agent for a decade. Thank you Pacific Rim for years of quality coverage.
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