Client Reviews on State Farm
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Patti Souther State Farm is 5 stars all the way. Go see Ashley or Patti for you insurance. They are no rush and treat you as an individual.
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Our family has had Patti Souther and her team as our insurance company for about 18 years now! State Farm stepped up and took care of a hail damaged roof and compensated us well for a stolen truck! There was no hassle! We love how they are like a good neighbor!!!
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Super Fast Responses! Great Customer Service.
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I am giving Five Stars for SERVICE!!! Since everyone who drives has to have some form of auto insurance Patti and her gang make swallowing that insurance pill a bit better with their customer service. They have gone out of their way with us to really review our policies to see where we are lacking or what we can change. Adding a 16 year old boy to the driving pool was so worrisome for us but I was pleasantly surprised at how much effort went in to see which of our cars would be the best to put him on to help in the bottom line. Like I tried to spell out above, insurance is a necessary evil, but when you feel that you are being treated with respect and really helped, it makes smiling easier when it comes to insurance!
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I was with Statefarm for over 10 yrs, had to cancel when my car no longer ran, now i get constant calls every morning from the same young girl asking when i'm going to get a new car so i can get insurance through then again, she tries to sale me homeowners insurace, or asking about multi-car discounts or trying to sale me something every other day, she calls me way more then they should, i've had to block their number,this is not how you go about getting costumers, i've been pretty nice about it until today, at this point it is harrasement, i will no longer use Statefarm once i do get a new car, their prices are higher then other places we have found as well, took each star away as that is how much of a headache i got from being woke up at 8am by her constant calling and leaving me voice-mails trying to sale me something, if i need your products i will contact you don't contact me!
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Pattie Souther State Farm is wonderful. Kimberly has been helping our family with insurance for years and I couldn't recommend a better agent.
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The agents at Patti Souther State Farm are reliable, knowledgeable, hard working and courteous. You can't go wrong with this insurance company.
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I can not say enough how much I appreciate Patti Souther’s office. They go above and beyond to make sure I am satisfied with my services and is always there to give guidance on issues I have never dealt with.
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I just want to say thank you soo much Miss Kimberly for going above and beyond to give committed customer service. I appreciate you for going above and beyond to show your genuine concern for all my insurance needs! I recommend you with the highest satisfaction indeed!
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The best of the best very nice group of people always there when we need them
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