San Francisco Bay Area Rapid Transit District
Client Review on San Francisco Bay Area Rapid Transit District
Feedback:
1. My garbage Clipper card read “see agent” this morning at 6:50am. No agent in the booth. I assumed I needed to put more money on to my card but go figure, 5 Bart ticket booths, 2 of which are out service, and 1 not accepting card payments. The lines for these “2 and a half” machines were horrendous. When I got to the machine, it said my card has $10.53 on it and if I want to apply more money I can only use cash. Why?!?!? Now that 10 minutes have passed, I decided to go with a crappy Bart ticket. Of course I missed the train I was trying to catch. 2. This station is disgusting and the homeless/crack head population is ridiculous for a company that rakes in so much money from us commuters. I don’t feel safe walking in and out of the station alone. 3. The lady with the drawn on eye brows that are practically touching each other, at the mini coffee shop, is too high to make half the things on the menu. She literally told me “I cat make that” when I tried to order something then just starred at me awkwardly. Pointless!4. Need to park at Bart, you better show up at 4am or else there is no parking at any other time.5. The TriDelta buses don’t even go with the trains schedule which means I have to stand around the crack heads waiting 30-40 min for the next bus.
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