Mutual Telephone Company of Sioux Center, Iowa
Client Reviews on Mutual Telephone Company of Sioux Center, Iowa
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Service is good, friendly staff.
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(Translated by Google) Excellent ? (Original) Excelent ?
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Download speeds are nice but upload speed is garbage. Cheap though.
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Been really good company to work with ?
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The Lemars office Sales representive I always talked to was always rude and unprofessional.
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They are very helpful at this Place and Friendly
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Offer great telecom services at fair prices. Great customer service.
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I've had Premier Communications ever since they have been Premier Communications in Le Mars. I LOVE this service. The speeds are incredible!!! I personally have their 150 meg service and i'm in LOVE with it. As a Computer Tech who every day has to download gigabytes worth of updates and application on multiple customer machines, time is money and at a speed of 150 megs it saves me a LOT of time. Can't recommend this service enough.
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I am very suprised by other reviewers. I have always been treated with respect and have only talked to nice and helpful customer service. The only time I had a problem was when I spoke to someone after regular business hours. It was clear she was new and was going through a troubleshooting script that did not really fit my issue. I was on the phone with her for over an hour and still had to call the next day. Daytime person knew exactly what had happened and fixed the problem immediately!
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Anytime you have to call and talk to one of the ladies that work there you are treated rudely and usually hung up on without so much as a "bye." The price has continually gone up over the course of the year even though we are supposedly locked in at a price which apparently means we can't leave without paying a fee but they are allowed to shove as many taxes and fees on the cost as possible. I will never recommend premier communications and I have canceled as of today. They need to hire new receptionists or at least train the ones they have in customer relations.
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