PrintCo Printing & Embroidery
Client Review on PrintCo Printing & Embroidery
Feedback:
I responded to an ad posted by this company on Craig's List for custom shopping bags. I got a response from the sales manager, Brian Griffin, stating that they could fulfill my request but would like more information about what I wanted. It was over 24 hrs after I submitted the requested information when I realized I hadn't gotten a response from Brian. I then called the office before he told me in so many words that their services were too costly for me and that I couldn't afford to pay their asking price. He gave me the impression that they offered a number of types of printing services, only to tell me later in the conversation that they only do printing for materials like fabrics, plastics, woods, but not really paper. I was strictly asking for a price quote and after beating around the bush, he quoted me a price of 3.00 per bag. He told me that I would be better off ordering my bags from China or getting stickers made with my logo on them to paste on my bags. Yep, I asked him for a number and before he gave that number to me, he told me to contact someone in China or get some stickers made. I'm sure we're all familiar with the Oprah Winfrey experience in Switzerland. Was it racism or just being plain ole prejudice? I'm sure he'll write it off to saying "I'm black. What do you mean?" This company just lost out on a long term business relationship. I'll never really know how to rate this company from a customer's standpoint because I wasn't really extended an offer to truly do business with them. I feel bad that my rating has to be solely based on a "sales pitch" but I'd rather not give money to a company who places prejudices on people. I hope they do better soon but as of now, one star is all I can give. Good luck PrintCo! By the way, does anyone know of a printing company that actually does custom shopping bags; one that respects even their potential customers? If so, please write it in your review.
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