Client Reviews on Rage Grafix
Feedback:
I left Rage Graphix today and I could not be more disappointed with their service. I had heard they do great things for the community and when I needed shirts done for work I thought they would be a great option. I stopped in on June 18th with 6 shirts in hand that I had pre-purchased at the mall. I asked if embroidery was something they could do. I left my 6 shirts there and was told it would be a couple weeks and they would call when they were done. The middle of July rolled around and I hadn’t heard so I gave them a call. The shirts hadn’t been started yet but I still had time before I needed them so I wasn’t too concerned. The first week of August, I still hadn’t heard so I called again and Matt wasn’t in so I asked if he could call me. No one got back to me. On September 7th, I decided to stop in. I had called earlier in the week and I hand’t received an answer. When I stopped in on the 7th, the shirts still had not been started. You can begin to understand my frustration so I asked if I should just take them somewhere else but Matt promised to have them done in two weeks and he said because it was they who messed up and dropped the ball he wouldn’t charge me. Okay, wasn’t ideal but I really needed them done and I didn’t have the time to go somewhere else... I guess I should have because on September 21, I called once again (two weeks later) and I was told they still were not done but he said they would be for sure done the following Friday. My mom has ordered and bought shirts with them in the past on multiple occasions and said she would call and see what was up. She called on Wednesday and was told the same thing that they weren’t started but that they would be done on Friday. She couldn’t believe they hadn’t even started them and Friday was 2 days away! She went to go pick them up for me on Thursday and I was going to take them some where else. I guess they are done out of house because they weren’t even there. So we said we would be there on Friday at 4:00. I got there at 3:45 and he hadn’t even left to go pick them up yet. I just started laughing. I said this is ridiculous! I also mentioned that I was going to give him a bad review so he threaten to keep the shirts that I had bought prior and bringing them to his shop. I finally got the shirts at 5:00 pm and they do look great but the stress I went through was not worth it. I did not appreciate being smirked at or talked down to and I will not be going back.
Feedback:
Matt at Rage Grafix produces very high quality work in a timely and professional fashion. He is also very patient and willing to go the extra mile or more to make sure everything is just exactly right. Convenient location, easy parking, great selection. I am very pleased.
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Ordered a Hat back in October of last year and still don't have said hat , Everytime I call they say it will be done next week.
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Matt and his staff at Rage Grafix are excellent to work with and do great work. Highly recommend Rage Grafix for custom work, local high school teams and for Hawkeye merchandise. Locally owned business that supports the community!
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Rage did the graphics for my truck and they turned out great.
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Matt and his team are phenomenal...
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The place is closed on a weekday, 4 days before the Rose Bowl? I guess they don't want to make any money.
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Terrible service. We contracted with them through our PTO to print school shirts. They promised us a 2 week turn around time - it's been 5 weeks and we still do not have products in hand. Their communication is poor and they did not return emails until I wrote this review.
Feedback:
Rage Grafix is a great place to get things printed. Their artist did a great job with helping us to draw our graphic for our tanks and the tanks turned out perfect! Their storefront also have a lot of local high school gear that is already printed or embroidered with lots of variety of items to pick up immediately. I have used them a couple different times and they have not disappointed. I will definitely continue to use them.
Feedback:
They have the Schools locally! and they make really good products!! I say keep up the good work Rage Graphix!!!!
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