Edition:

Client Reviews on State of New Jersey

    • 1.6
  • 74 Reviews

Most helpful positive review

0 people found the following review helpful

By Katie Ritchie Oct 04, 2019

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Most helpful critical review

0 people found the following review helpful

By Jeannette Jaiman Oct 18, 2019

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Feedback:

Need to train employers to learn their job & be courteous, horrible

Feedback:

Its comical that 95% of Google ratings are 1 star. This place needs a rehaul of its staff but unfortunately thats what happens to most government workers. They get lazy & comfortable. Unfortunately it's not going to change. You just need to carve a day out and spend it there if you need your dmv issues addressed.

Feedback:

I took my son to get his red stickers for the license plate. The cost was $4 and I was supposed to get $6 back. We stepped away from the window to let the next person go (to keep the line flowing) and realized she only gave us $4 back. He went back to her window and she claimed that she gave him $6. Always count your change at the window because if you step away, they wash their hands of you.

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Do not come to this place is a dog sh

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One of the worst dmv places to go, waited in line for 3 hours, there’s not enough employees that work in there. They guy in front desk that heads out forms is 90 yrs old not fast enough and also they are very RUDE!!!

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If I could give zero stars I would. DO NOT COME TO THIS DMV. I have never been to a place that has had this many people crammed inside at once.There are maybe 1 worker for every 250 people. I waited for over TWO hours before even being seen!!! DMV’s are the horrible but this location has to be the worst DMV there is.

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This place is Insane. Just for changing address it took 2.5hrs. It’s just too much. I wouldn’t even give them a one star.

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I've dealt with about 5 different state DMVs being military and this is by far the worst. Note: the employees are GREAT. they're hard working and polite. They're just burnt-out and understaffed. It took THREE HOURS to convert a TX license to NJ one. And another THREE HOURS to get registration and title. DMV, city, and/or state officials need to do something about this. It's unfair to customers AND your employees. Hire more, upgrade the site. Do something.

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Wait time is horrendous!

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Stood outside in line for 2 days, being turned away both times due to what they called technical difficulties. Very poor service as they won’t even let you inside, just stand outside in line. Avoid this place.

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