Red Spot Interactive
Client Reviews on Red Spot Interactive
Feedback:
The most positive thing I can say is that they are capable of creating a website. When we transitioned from another web company, Red Spot made an old version (months old) of our website active. It was missing important information and they kept saying it will be fixed in a few days for a MONTH. There were changes they should have made pre-launch, but didn't. They don't create meta-descriptions, even though experts will tell you they are important to have, so I had to write them all myself. They do not allow me admin access on Wordpress, only editor access, so any change I make does not go live until I email them. They respond quickly, its just very inconvenient to have to constantly email them for updates. We have an allotted amount of hours to use each month and they have applied hours against our allotment that were not correct. Two separate months we had to ask for breakdowns of how they used our hours because they were not doing it correctly. We've talked to an Account Manager and a supervisor, and they apologize and offer up excuses, but don't offer permanent solutions. We've only been with them a few months and we have already had so many issues, but we are stuck in a contract, so here's hoping it gets better.**Update 8/23/19**After speaking with the owner, I feel confident that he is working to address my concerns and see what changes can be made to help make my experience more positive and help our business to succeed. I will update the review in a couple months to see if the changes have been made and if all concerns come to a satisfactory resolution.
Feedback:
We have been with Red Spot Interactive for over 8 years and we are beyond pleased with their continuous help, support and knowledge for web building and marketing. Chelsy is extremely intelligent, personable and is always there to help out with any questions. We are extremely happy and would highly recommend their services!
Feedback:
So Far a great experience. On top pf all requests and speedy with the work. I will update in 6 months to see where my rankings are!
Feedback:
We have had Red Spot as our SEO and web page designer and host for close to 2 years and we have been impressed with their level of commitment to the success of our business. They are constantly innovating and improving their interactive platform and we are benefiting tremendously from receiving the real time results of our marketing campaigns! I want to especially recognize Chelsy R. for her tremendous professionalism and support of our organization.
Feedback:
Redspot has been managing my website for a little over 2 years now and their performance has been outstanding. This is a company that is passionate about helping your web site do as well as possible AND doing the tracking to prove it. Customer service is excellent. They have taken web site management to a whole new level.
Feedback:
The team members at Red Spot are awesome. Very professional, knowledgeable and concerned about our success. Their analytics really give you a deeper understanding about your digital presence and the efficiency of your marketing dollars. We have tried a bunch out there and this is the first time I feel we are actually getting our money's worth.
Feedback:
I've been working with Red Spot for the past 4 years. They have been wonderful helping my team with everything from website creation, marketing, to phone center support. I'm very pleased with the attention they always seem to be able to afford me and my team. I'm looking forward to continuing to work with Red Spot Interactive in the future.
Feedback:
We have worked with Red Spot Interactive for our website redesign, hosting and internet marketing for almost 2 years. We are very pleased with their service, expertise and follow through on ongoing projects. Ryan and Debbie have been our major contacts and have always been very attentive, polite and professional.
Feedback:
Red Spot has been great to work with - from the sales team, design team, account manager and CEO - questions are always answered in a timely manner. Red Spot is very customer service oriented, we could not be happier with the partnership and service!
Feedback:
I love our account manager Deb D. She is super responsive and is ready to take on any task. I have given her some crazy assignments and she never questions them, she just DOES them! She provides great customer care. I wish she was on my team. Thanks Deb and Red Spot crew.
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