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Client Reviews on Ryan Russ - State Farm Insurance Agent

    • 4.9
  • 45 Reviews

Most helpful positive review

0 people found the following review helpful

By Abby Renee Aug 19, 2019

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Most helpful critical review

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By Meriah Gober Oct 19, 2019

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Great Customer Service

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Amazing staff! Had my notary bonded through them and they made the process quick and easy!

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Absolutely the worst insurance agency I’ve ever dealt with. They have taken payment out whenever they feel like taking it out even though I’m set up on auto pay. He claims that it’s taken out on different dates because of insuffient funds HOWEVER that’s a lie because my autopay is set up to come out the day after I get paid AND my bank statements prove that I had money (more than enough to cover my bill) and it wasn’t taken out when it was authorized. Don’t waste your time, if you stay with State Farm at least find a different agent because there’s something crooked going on here and I find it funny that no one wants to answer any kind of questions they just pass the blame onto something else.

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Very helpful and got my claim started and finished on my home within 2 weeks or so.

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They have great customer service and helped me so much with my insurance and the rates were the best.

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Ryan and his staff are always so helpful, professional, courteous, and friendly. They can always find the best price and coverage for me and when I have a claim they're right on top of it getting what I need before I even know I need it. You guys are grrreat!

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Hit a deer in my car got am estimate and within 20 mins of being at state farm Ryan Russ got me a check. And I'm on my way to cash the check to get it fixed.

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Ryan Russ State Farm insurance company is the bed. They are caring and easy to work with. All the office staff are great

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I purchased a car a few days ago and realized I forgot to get insurance on it. On July 3rd at 5:15 in the evening Ryan got me hooked up with insurance!!

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Easy to get a hold of and explains everything so well! Great office, has your back!

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