Sals T-Shirts Company
Client Review on Sals T-Shirts Company
Feedback:
I dropped off 4 jerseys to have our 6 year old girl's soccer team names ironed on the back. Even though I had a written list with correct names and numbers, they mixed up two of the names and ironed on the wrong jerseys. The little girls were so disappointed not to get their original numbers and the parents wanted a refund. When I called, the owner was very rude, stating that I had signed a "damage waiver" and they could not be held responsible. I don't know what I could have done different other than taking my business some where else. The owner was so rude and didn't even apologize. After she stated her policy, I said "I guess we won't be using you again." She thanked me and hung up. I'm very irritated because I depended on them to iron on the correct names on the correct jerseys. To make matters worse, one of the little girls had her backpack embroidered with her original number that doesn't match the jersey she got back AND it is two sizes to big for her. Therefore, obviously the other jersey was too small for the other girl. Sal's could have cared less. She seemed delighted about the whole instance. Being a business owner myself, waiver or not, I would have refunded the money if the mistake was on my part. We will not be going back. I was recommend to Aloha Screen Printing instead.
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