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Client Reviews on Scott Case - State Farm Insurance Agent

    • 5.0
  • 19 Reviews

Most helpful positive review

0 people found the following review helpful

By Nicole Thomsen Oct 19, 2019

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Most helpful critical review

There are no negative reviews on Scott Case - State Farm Insurance Agent

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We work very closely with Scott and he takes great care of our clients! Always a pleasure to work with, we'd recommend him to anyone.

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Scott was incredibly helpful to me and my entire family. He went above and beyond in a time of need and worked hard to make sure we got the best deals and the best coverage! He not only helped me with my car insurance but also with my car loan, life insurance and condo insurance! I would recommend him and his staff to anyone I meet.

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Scott was very helpful and polite during our conversation. 5 Stars! Highly recommend!

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Scott is very professional and informative. He gave us a great quote and made us feel very comfortable. I am going to recommend my family and friends that are looking for a new insurance agent to come see him.

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Good insurance agent and agency where it's actually possible to get appropriate coverage and pay a reasonable premium. Scott was recommended to me by a neighbor and I'll do the same.

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Scott did a great job helping me navigate different homeowner's insurance policies to arrive at the best one for my first condo. Thanks!

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Fantastic office! Helped me with all my needs and were very friendly! I have recommended all of my friends and family to this office because of the exceptional service!

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A few words about my experience at the State Farm Insurance office of Scott Case in River Grove. I stopped in just to get some basic info about what they had to offer without any intention buying anything and I wound up agreeing to transfer my auto and home policies to State Farm from a different company. Why? Better coverage, better rates, and most importantly we discussed my current coverage and how it could be improved upon. Not a sales pitch, a discussion, and that's what did it for me.

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??????????All I have to say is tropical storm Nate. We had gotten caught in the forward bands of that storm late Saturday night and early Sunday morning. We were on the road to Gatlinburg Tennessee to visit some family. The rain was so bad around Louisville that we tried to get off the road and ended up driving through a pothole that was flooded with water. We couldn't see the road let alone the pothole because it was covered with water. It smashed the front bumper, the driver side front tire and cracked the wheel, blew out the rear driver side tire and knocked the vehicle out of alignment. We had the vehicle towed by flatbed to Oxmoor Hyundai in Louisville and ended up getting stuck there for several days. We ended up renting a vehicle and made it to a cousin's house for a day when the Hyundai dealership called us and told us our vehicle was ready. Big Jim Upton service manager at Oxmoor Hyundai told me that he had never worked with an insurance company that got them their check as quick as State Farm did. He was truly impressed! He said whoever my agent was, was on it heavy and pushed the ball down the court until they received all clearances and payment. You can see my post about Oxmoor Hyundai, it correlates with my comment about State Farm here. All I can say, if you want good service, if you want things done right, if you want peace of mind, if you want value for your dollar, give Scott Case a call, he goes above and beyond!?????

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I am so proud and thankful to have Scott Case as my State Farm Agent. Every interaction I have had with Scott has been very smooth and rewarding. When he knew I was interested in new insurance policy, he drove all the way down from Chicago to talk to me in person. He also helped me bundle my policies to ensure I received the best pricing! Thank you for everything, Scott!

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