Sentext Solutions
Client Review on Sentext Solutions
Feedback:
I very rarely take the time to leave a negative review, but I feel very strongly about businesses that take advantage of small businesses. I signed up with a local representative that seemed really nice and helpful. He gave me a free month for signing up on the spot and made everything seem super easy to use. The platform was a very old one with fewer features than most other services, but I stuck with it knowing that I was in a one year contract. Every question I had took a few days of passing me around to answer. I finally just stopped using it and asked about canceling. The fee was more than just riding out, so I I let it ride NOT KNOWING that they auto renew you at the end of your year! This should be illegal. I was rushed through signing paper work and not fully explained any of this, but I do know I signed a ONE YEAR contract.So here I am two year in and I have corresponded wiht them several times to make sure my account is canceled. My last answer was that I had been charged for the last time and would not be charged again. Well, I was just charged again. Do your self a favor and try a different service. Side note - I have been paying MORE for this one than the one I actually have been using and they have NO contracts + tons more features and incredibly helpful people you can text / call into at any time. Look up SlickText and give them your business!
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