Client Review on Sign Express
Feedback:
When we needed to replace the sign panels for the existing sign for our new business, A/1 Total Services. We requested quotes from 5-6 companies. Karrie, at Sign-Express, was one of the few who responded almost immediately, asked a number of important questions to find out our specific needs, took our hand drawn idea for our sign, presented us with an initial proof, listened to our input and tweaked a few things here and there until we had it exactly how we wanted it. Then Dannielle finalized all the details of the sign measurements, sent us the final proof to approve, and oversaw the production. We were somewhat leery after seeing several negative reviews of the company, but the comments just weren't matching with the excellent customer service and professionalism we had experienced with these two fine ladies up to that point, so we took a chance. WE ARE SO GLAD WE DID! Even when production slowed down a few days when the area went through tremendous flooding from a tropical storm, our signs were still ready within the time frame they had quoted us, which was only 3 weeks. Our signs were carefully sealed and crated, and arrived within 3 days (from Houston, TX to Missouri). We are so pleased with them and the EXCELLENT service and quality of workmanship we received from Sign-Express in Houston, TX! Thank you! Thank you!
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