Sprout Media Lab
Client Reviews on Sprout Media Lab
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What a partner! Christina was not only professional but accessible throughout the life cycle of the project. Helped us put together a well received quality product.
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We decided to begin the process of having our Company website professionally re-designed. We started with local businesses that were Daytona Regional Chamber members and came across Sprout Media Lab. From the beginning, Christina was great to work with. Sprout Media had an open door policy which meant a lot to us and was very convenient. There were many times it was just easier to pop in to see them in person and work through the many changes we made during the process. I cannot say enough about the patience of the entire group working through all those changes as we wanted our website to be as perfect as it could be and truly represented who were are. The entire Sprout Media Team was interested in what was important to us, and they took all those ideas and developed a website we are now proud of. After the process and the website went live, naturally we decided to make some more changes. Sprout Media did not hesitate and was more then happy to help with any changes. They spent time with me, training me, on how we can make changes to our site at anytime. The overall experience was exceptional and we would highly recommend Sprout Media Lab.
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I’ve tried contacting support, no response, no calls back?
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Despite being a technology-driven business, Sprout Media Lab is all about the terrific people that work there, and their sincere care for their customers. We were lucky enough to be referred to Sprout by one of our major suppliers, a >$50mm distributor in the midwest. From the on-boarding process, to design and set up of our website and webstore, to ongoing maintenance and on-the-fly changes, the staff at Sprout made every step seamless and elegant. Christina Kincaid, our account manager, became a trusted advisor, consultant, and advocate for our business. From promptly tackling large new projects and initiatives for us to hand-holding when we required it, Christina displayed terrific professionalism and patience in educating us about the capabilities and options available to our start-up company. Having an account lead that becomes a virtual member of our company made all the difference in the world - service is everything!While we needed our site to have the right look and functionality, the Sprout approach also addressed the hidden but incredibly important aspects of search optimization and efficiency. Having a reliable, conscientious partner as quarterback for our website, online store, and media content allowed us to focus on the core product development and manufacturing aspects of our business without ever worrying about our potential customers' ability to easily find our product on the crowded internet. Thanks to the Sprout team, our business accelerated from start-up to seven-figure company! In a world where your best and most tireless salesman is your website, I can truly say it would not have happened without their sophisticated technological acumen and incredible service.
Feedback:
We are SO happy with our website. From the beginning Sprout really listened to what we wanted and took time to learn about our business. We really liked that from the first call you work with a project manager not a marketing person. We clicked right away with Christina, our program manager, who is terrific to work with. You can describe what you want in “English” and Sprout translates it into technology. We gave them a Word document that was an outline of the functionality we wanted and that was it - and they transformed it into a stunning and functional website. The staff at Sprout really pay attention to detail. We wanted a site that was visually beautiful and compelling and they sure delivered. We used to have to rely on a programmer to make any changes to our old site. We no longer need a programmer to do it because of the easy to use back end interface they gave us for updating the site. We can have an idea about something we want to put on our website and have it posted in minutes. We make daily updates to our website so having this flexibility is critical. They trained us and we were off and running. It is so much fun to work with this site.One thing we didn't realize is the extent to which Sprout would take care of all the details of switching over from the old to new site. We didn't have to do a thing. They have been very responsive and we highly recommend them. We host through them now and will not hesitate to use them for future web design needs.
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Sprout Media Lab has been instrumental to my business success. They created my logo, built my website and made sure I show up great in the search engines. I started my business with one cooler. I've now got 10 coolers, 2 freezers and 3 beer coolers! I haven't done any other advertising for my business. I'm so happy with the results and customer service! Thanks Sprout Media Lab!!
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I cannot say enough good things about Sprout Media Lab, they took my company from the depths of google, and put them on the first page. Not only did they get us on the first page, but they made us appear first in a number of different keyword searches, and they made all of this happen within a matter of weeks. Aside from their great work in getting my business recognised on google, their customer service is fantastic. All of their staff have in depth knowledge about what my business does, and who are competitors are, so no matter who answers the phone when I call, they are always able to help. They literally tick all the boxes, and I would highly recommend Sprout Media Lab to everyone.
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