Client Reviews on smiky.com
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Always courteous and well informed service They stay on point and on schedule Have become my go-to shop fir repairing my cars
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Once again SMI provided excellent service. I appreciate their integrity and professionalism. They have always been friendly and helpful in my interactions with them.
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SMI always does a great job. It’s inconvenient to have a car in the shop, but SMI makes it less painful. They are friendly, knowledgeable and efficient. Highly recommend.
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Paul was up front when things didn’t go as planned during my repair. The shop took care of me as a valued customer. They called and provided communication throughout the process. I appreciate the service and personal attention. I will bring my other vehicle here if needed without hesitation.
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I highly recommend this shop. Paul and the team went above and beyond to make sure my repair was not only done right, but avoided potential future issues. Honest, quality work at a fair price.
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I had an issue with my drive system that had taken my 2004 New Beetle totally out of commission. I called & explained the service manager what my problem were, he immediately got involved with getting the car inspected. He followed with calls to inform on what had been found with what I revealed & what they had found that was minor. I felt that I could trust their evaluation & business.
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As always my experience with SMI was superb. Bill Driver has never failed me
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They scheduled me quickly, provided a comfortable place to wait, provided good work, and gave me an honest review of how my car is performing. Just switched from Stein Automotive to them. Will definitely come back.
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Always friendly and organized! They are very competitive on pricing and do a great job on anything from oil changes to major repairs. I will always use St. Matthews Imports.
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Update:At one o'clock the following day (Sunday) an employee finally came out to turn off their alarm. Area residents and SMPD spent 17 hours attempting to get anyone from the company to turn it off. The owner walked down my street on Monday and placed an apology letter with a $50 coupon on everyone's door. I also received an apology and personal contact information from an employee in case it ever happens again. It sounds like this will not happen again.Original Post:Not my family. I have attempted to contact st matthews imports for hours. Their building alarm has been going off for almost 12 hours straight. It’s 6 am! A completely irresponsible company. I can hear the alarm in all rooms of my home, including my bedroom. SMPD has attempted to get a hold of them. They even found their alarm company who said they would call the owners. The owners clearly have chosen not to come out and turn off their alarm. I wouldn’t trust them with an oil change.
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