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Last Updated May 1, 2024
Client Review on State Farm: Joe Lorenzo
Feedback:
Awful customer service and not responsive, especially agent Edwin Sosa. My home insurance ended up being cancelled my State Farm underwriter because they needed to do a Inspection inside my home but my agent never told me. I had to reach out to them after I received the letter from underwriting, the agent promised to call me back by end of of week but never did. I reached out to his manager and the response back was complete lies about how Edwin had called me and left voicemails on multiple days. Stay away from them, they are not responsive and lie.
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