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Last Updated May 1, 2024
Client Review on State Farm: Lloyd Payne
Feedback:
I insured with Lloyd Payne in 2012 after a friend referred me. I didn't know he was a State Farm agent and would have been reluctant to call for a quote. I always thought that State Farm is the best so they must be the most expensive, right?!? He lowered my insurance payment by $53.00 per month with better coverage and customer service. The biggest part was how they helped me with my first claim a few months ago. I was run over by an 18 wheeler while parked (no injuries thank goodness) and the other driver's company tried to ignore the police report and say I was at fault. I didn't want to file a claim because I wasn't at fault but I didn't know what else to do. Lloyd and his team got involved and fought for me which is something I've never experienced. I got a phone call from an apologetic claim rep with the other drivers company and a check was in the mail days later. I'm so grateful because I had liability coverage and would have gotten nothing if I was at fault. Thankfully I have an agency that were concerned about me and fought like I was their biggest client. I almost felt bad because my policies are cheap and I don't have much for them to insure. What little I have will be insured with this agency for life. I highly recommend this agency if you prefer to be treated like family instead of a policy number. Thank you Lloyd and staff.
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