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Client Reviews on State Farm: Mike Frank

    • 4.3
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Trevor Volz Mar 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Deanna Capitosti Oct 19, 2017

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Great Insurance & Wealth Coach. Very experienced in insurance and Life insurance planning.

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Extremely knowledgeable not only about protecting my family but also helped me to gain a better understanding of growing and protecting my wealth. Great resource and insurance coach

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Every time we’ve had a question or any type of an insurance issue Mike and his team have had the answers quickly and informatively.

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Thank you for great customer service and letting us use your great trailer to move the kids to college.

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Mike handles all off my insurance needs. From home and auto to farm liability and life insurance. I can call him any time I need a question answered and he goes above and beyond to get me information. Thanks Mike Frank!

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Mike not only was able to help me with my auto but was able to give me the security i needed to cove accidents that could occur with my 10 and 12 year old sons. I was worried about trampoline accidents with the neighbors or nurf gun, air soft wars with the neighbors. Mike was able to get me into a umbrella policy that covered all these needs. He was also able to get me into a life ins policy that covered the needs of me and my wife. Thanks again for all the help Mr. Frank!!!!!!!!!!!

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Mike is a great agent, and him and his team make up a great Agency to do business with. Less often today do you see a business that really prides themselves in customer satisfaction. Top notch outfit! Highly recommend!

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My mother recently purchased a condo and she needed insurance. Mike responded to my email quickly and immediately emailed the lender a copy of the policy as they requested. I definitely recommend their services to anyone. Keep up the great customer service. Thank you

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I was lied to about my insurance. I tried calling to see about insurance cards a month after having insurance and lady said my policy wasn't approved, and I didn't have insurance. I paid the money and everything. When I started asking questions she had no idea what was going on. She told me she was looking into it. I still have not heard back from her. She kept telling me that they were calling and emailing me to tell me, I told her that I didn't receive anything from her. The last email I got had temporary cards and I had no calls on my cell phone. Also I asked her about the check that was cashed she said that they sent a refund which I never received! Definitely not happy with the service I got and not happy about thinking I had insurance for months and I didn't.

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Mike Frank is more than just an insurance agent. He really is "like a good neighbor". He and his team go out of their way to make sure we understand our insurance and they are always quick to respond when we have questions. Mike even came to OUR HOUSE to discuss life insurance for our growing family. I had no idea State Farm even did life insurance. When we had our accident, I was clueless about the process and had a lot of questions. The ladies in the office were fantastic and helped me through it all. Mike even called us personally to see if we were ok or if we needed anything! We tell everyone we know to go here. In a world where everything seems automated, its comforting to know we can get ahold of real people. These folks aren't just selling insurance - they genuinely care about their customers.

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