Client Review on State Farm
Feedback:
THIS IS THE WORST STATE FARM BRANCH!!!!!! BEWARE OF USING THEM!!! I purchased commercial auto and general liability insurance through this branch. After 1 month I got a letter in the mail stating they were canceling my general liability insurance because they do not cover the type of business I am in. They never told me this while I signed up and paid for the whole year up front. I was able to get insurance with another company immediately no problem. It has now been 6 weeks and I still never received the remaining balance back from State Farm. I received another letter from them stating they must conduct an audit on my payroll records on the policy they cancelled. I gave them a call and they said they must conduct this audit before giving me a refund even though THEY CANCELLED THE POLICY FOR REASONS OUT OF MY CONTROL AND NO WRONG DOING ON MY PART!!!!!!!!!!!!! My agent has been a no show when I made appointments with her without a phone call as well. I am pulling all of my policies and I would never give them my business again. I am going to speak to the national branch next and my lawyer if I have to.
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