State Farm: Phil Goodge
Client Reviews on State Farm: Phil Goodge
Feedback:
We have recently moved from Kansas to California. Contacted the local State Farm Office and was pleasantly surprised with Phil and Isabel. Their team has managed to transition our accounts over without any difficulties. We have been with State Farm for over 30 years, Phil’s office is one of the many reasons why we continue with State Farm. Thank you so much!
Feedback:
I've been a customer/client of State Farm for years. Service has always been excellent - especially out of Phil Goodge's office. Our current agent, Isabel Garza, has been amazing to work with. Very helpful, knowledgeable, and quick to respond to any and all questions.
Feedback:
As a small business owner, in operation for almost 30 years, I've had the pleasure, and sometimes the displeasure, of working with several different State Farm Agents. My very first State Farm Agent was Ms. Linda Shank out of Brawley, CA. Linda was very knowledgeable and super responsive in provided my full insurance portfolio from Home, Life, Auto, Business, Liability and Personal Umbrella coverage for many years, until she retired. Once she retired, things fell apart and service and customer commitment dropped significantly. I then moved to another Agent in Palm Desert, CA, who promptly retired too! I then found Ms. Janelle Cyrus in Palm Desert, CA. She started out great, but quickly dropped into a downward spiral, once she started to delicate her duties to her office helpers. I then found a different guy, who was shortly removed by State Farm as an authorized Agent! After all this running around, trying to find a State Farm Agent that could measure up to the highest standards Linda Shank set, I could find NOBODY who could even come close! Frustrated, I started looking outside the State Farm network of companies. Until one day I received a letter from State Farm Corporate, saying that they were assigning a temporary Agent to me, until they replaced the old Palm Desert Agent they canned. I was like, here we go again! THANKFULLY, Mr. Phil Goodge decided to call my office and introduce himself to me! Phil was nice, pleasant and most importantly KNOWLEDGEABLE about the insurance products he represented! We spoke at length about all the mess I've been through regarding State Farm's turnover headaches. Phil was very supporting and professional. Phil then offered to review all my currently policies to ensure we had the right coverage AND at the right price! He came to my office, toured our locations, then conducted an in depth audit, that found NUMEROUS areas that needed a more knowledgeable and responsive Agent's attention! After just a few weeks, I have determined that I finally found a new Agent that not only meets the standards previously set by Linda, but has actually EXCEEDED them! I am so confident in Mr. Phil Goodge and his right hand gal, Isabel, that I turned over my entire Worker's Compensation Account to them as well! All I can say, YOU WILL NEVER FIND A MORE KNOWLEDGEABLE, PERSONABLE, EXPERIENCED AND DEDICATED TEAM than Phil & Isabel! Trust me, I've tried for YEARS!
Feedback:
Best agent ever and all of the agents working there are also so knowledgeable, friendly and efficient. I'd highly recommend them!
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Phil has been my agent for many years and always keeps me updated on my policies, any required adjustments and points to consider as our family grows and we are getting older. His professionalism and knowledge is outstanding and his State Farm Team is amazing. Highly recommended!!
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I have had State Farm Auto Insurance for over 20 years. I cannot speak highly enough of my experience with State Farm. My adult daughter, who also has State Farm insurance, was in a terrible auto accident a few years back. From that first morning, State Farm was beside us all the way, making us a priority and more often then not waiting on ME to make decisions or get information, rather than me having to wait on them. Well before she was cleared to drive again, she had a very adequate check from State Farm with which she was eventually able to put a downpayment on a car to replace the one that was destroyed. Throughout, our State Farm contact was very kind and sensitive the emotional time we were going through. So, even though State Farm premiums are usually some of the most reasonable, I can attest that State Farm is also there for you when you need them to be. On a more day-to-day level, Phil Goodge has been a very intelligent and client-oriented professional. He knows his field very well and is a good communicator. His heart is in the right place and he will steer you right.
Feedback:
I love working with Isabel in this office. I have had several encounters with State Farm agents and personnel over the decades but Isabel has always been the most professional and helpful in answering my questions. She is the reason I stay with this particular agent.
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Love this agency and all the people I have dealt with. Isabelle, Art et al have been not only professional, but project a a personal warmth that is so very appreciated in times of stress. I changed from 21st Century after many years at the suggestion of my mechanic, and I am so glad I did. I had an accident where I was hit from behind. I made one call to them and everything was taken care of efficiently and stress-free, including the car rental. Not a moment of my time was spent worrying, so thanks to Phil Goodge State Farm for making my life easier. You are stuck with me forever!
Feedback:
Always available no answer machine, never put on hold, I been with State Farm for several years and they always go the extra mile to satisfy their clients, I highly recommend this business to anyone
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