State Farm: Vince Pascoe
Client Reviews on State Farm: Vince Pascoe
Feedback:
I don't know why I never left a review for this place 2 years ago. I would prefer to not even give this place 1 star. The staff had an accouting error on their behalf & because I thought they would handle the situtation, I never contacted my bank. Ended up screwing myself over when I went to the office after the front desk women hung the phone up on me & then Vince raised his voice at me like I was his own child. Worst customer service ever!!! I even called corporate to inform them of the issue however I'm sure nothing was done. Now I have Erie insurance & I love them! Better price & I have renters & life insurance thru them at a significant discounted rate! Extremely happy to know I made it thru that horrible experience with this office & I will continue to tell all my friends & family about the way they spoke to me. And I'm glad I could leave this review to warn others of the customer service, its about time!Response to the owners response: I did go into your office to speak to you about the matter. So no, I will not be reaching out to you directly because I still feel the same way about your company as I did almost 5 years ago.
Feedback:
Recently purchased a car and needed insurance. I received prompt response and their team was kind, patient, and knowledgeable. Many thanks to Danny and the Vince Pascoe team!
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