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Client Reviews on Stitches & Screens

    • 4.0
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Kayleigh Jensen Jun 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Martina Falk Oct 19, 2017

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Feedback:

I ordered some shirts for my church and am very pleased with how they turned out. The print looks great and evenly lined up. I am also very happy with the overall quality and material of the t-shirts. They were also very easy to work with, and worked around my schedule to make sure I got the shirts when I needed them to. Will definitely be using them again.

Feedback:

I have been dealing with Stiches and Screens from day one! ALWAYS excellent service, they deliver when they say they will, if not, there is constant communication. Great company you have Bill and Kelly!

Feedback:

DO NOT ORDER FROM THEM!!!HORRIBLE!! talk about horrible customer service! Save your money AND HEADACHE and just order Tshirts from the school. I spent damn near $60 bucks FADED DINGY LOOKING SHIRTS !!! Not to mention it was only 3 freaking polo shirts!!! The shirts run VERY SMALL AND MY SON IS SKINNY AS CAN BE!! They do not offer refunds NOR EXCHANGES SO YOU ARE OUT OF LUCK!!! If I could give this place 0 stars I would!! I can't imagine if I had multiple kids needing shirts they are pure TRASH!!!!

Feedback:

First off, I didn't have much issue with the customer service, nevertheless I felt cheated. I asked for the price for 2 dozens t-shirts, I was told $230.00 but if I'd do 3 dozens it would only cost $270.00. I asked my wife to call around town and get a few estimates. Stitches and Screens and one other company had the best prices (btw they told my wife the same price they told me: 24 for $230 and 36 for $270). I know a good deal when I see one, so I said put me down for 3 dozens. After a couple of mock ups, I was ready to order, they printed me an invoice sheet that said $430.00 for 3 dozens I asked how come? They told me they had to add this fee, that fee....etc. I said you know what I can't afford this price at the moment, just make 18 t-shirts. They priced it at $238.00. I was not happy about that, but I was pressed for time so I went on with the transaction. My partner deposited $100.00, they sent him an email saying the balance is $170.00. When I went to pick the t-shirts up, the final bill read $180+. That wasn't the only shock, the quality of the prints was very poor, they looked like they've been worn and washed about a hundred time, they were dingy. The lady explained to me that they didn't use a base color under the gold one because apparently I was working with a low budget; really? I was given the regular price, then the boosted price and they still overcharged me for one color. They even even tried to charge me for their lack of attention to details. The one thing positive about that transaction was the turn around time. I guess you don't need a lot time to produce low quality work. All in all, I was very disappointed with the product. I don't like to write negative reviews about businesses because I am small business owner myself, but this was a terrible experience. Now, No one in my crew wants to wear the t-shirts for the convention that we are a part of, I'm stucked with 18 ugly t-shirts and I lost some capital. That's not fair!

Feedback:

A good Deed goes a long way! This is definitely a company that doesn't take up space! See you guys soon!

Feedback:

I've done two orders now with stitches and screens. They deliver a superior product on time and for a very reasonable price. I highly recommend them.

Feedback:

When somebody does it right ... tell the world! Stitches & Screens - super responsive! Great customer service. They care. They get it!

Feedback:

Stitches and screens has always been our go to place whenever our company needs shirts. Everything we have ordered from stitches and screens has been the best quality. We have been using there services for over 10 years! I highly recommend them!

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