Edition:

Client Reviews on Texas Department of Public Safety Driver License Office Universal City

    • 2.1
  • 82 Reviews

Most helpful positive review

0 people found the following review helpful

By Sofia Newton Oct 04, 2019

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Most helpful critical review

0 people found the following review helpful

By Kayla Hooper Oct 18, 2019

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Feedback:

My husband went today to take his test written went smooth then bam...the lady didnt like having to climb into our truck to begin with the she failed him for barley taping the curb complete fail..the lady was rude and unprofessional he never even got to leave the parking lot would not recommend this place.also stated that his truck tool box was an obstruction

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This business is ridiculous

Feedback:

It is the DMV, you have to wait. It was 1 1/2 hours, long yes but not nearly as stupid as the 4 1/2 hours I spent with SSA. The ladies that helped me were nice, had a sense of humor and got me out as quickly as the could.

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This place is way too crowded. We need a much larger building and more employees for this

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Can't think of a more frustrating, humiliating experience for tax paying, law abiding citizens to be put through! LONG WAITS, OBLIVIOUS STAFF, ugly, uncomfortable environment!

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terrible service, waited in line for 2 hours to renew my license and was told i couldn’t renew because i didn’t have my birth certificate or my passport. it doesn’t say that i need either of those documents on the renewal application. wasted 2 hours of my life on my birthday.

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Horrible service. Very rude and unknowledgeable people

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Dont do it. Take your time and go somewhere else.

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Is ridiculous this waiting.I been here for an hour and a half just to renew my license.And it seems it will take like 3 hours or even more ugh.

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After waiting for an hour with my wife and one ticket our number was called. Getting in line she stops and tells me only one of us can use the number and to go back and get a new number. Now I have to wait for 10 more people to be called before I can be called even though I already have been here for an hour. They should treat a family as ONE ticket. Use common since.

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