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Client Reviews on griffithins.com

    • 3.7
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Jesse O'Brien Aug 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Grati tude Oct 19, 2016

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Feedback:

Great agents! Very good rates for coverages

Feedback:

I have had my auto insurance policy with The Griffith Agency for going on 4 years now. Their customer service is exceptional and for this reason I enjoy going to the office to make my payments in person. Mark III goes above and beyond for his clients, which I have witnessed firsthand. I highly recommend this business to anyone in need of insurance or interested in seeing if they can save by switching policies.

Feedback:

38 years with this agency. Just had an auto accident where we were not at fault. We called this agency 1.5 days after the accident because we had not heard from them after notifying the carrier within hours of the accident. We did not get any help. We were forced to drive a car deemed total loss for 10 days after the accident. Why? This agency didn't even give us assistance with obtaining a rental car under our policy nor have a photo inspection of the car to start the insurance process. NOTHING. Once we had a rental car, we asked this agent why we had to pay for rental daily insurance, the response we received from this agency was unacceptable. Being in an accident is awful but, learning that our agent of 38 years was not there for us we even worse.

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