Client Review on The Right Guys
Feedback:
If I could give a negative star I would. Totally dishonest company as I’ve seen in other reviews. They were sent by First American Warranty due to our AC blowing hot air. Tech was here for maybe 2 minutes and told us it was our compressor and it was covered. I don’t think he ever even took the unit apart. Next day the part was in and were told by The Right Guys that we have to pay 925.00 for uncovered costs and whole unit needs to be replaced. None of this was ever communicated to us by the tech. We spoke with the owner who argued with us and eventually we were sent to another AC company (Air Magic). The tech came out today and guess what?? The fan motor needed to be replaced. Our air is up and running. No out of pocket expense. Be careful. This company obviously takes advantage of people who don’t know any better. I still have the invoice from them plus the invoice from Air Magic. I will be reporting them to the BBB as well as First American Warranty.
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