Client Review on The Right Guys
Feedback:
Imagine taking all your anger out on a customer service rep who just wants to help you. Thank you Tanya and I think just Anya (one of you reaallly needs to get a nickname haha!) I seriously appreciate everything you've done. I was on hold, I accidentally hung up my phone and wow did I rage because I knew Id have to join the queue again! Either way, I was so mad but you guys dealt with my rage and I really appreciate it that you guys somehow managed to stay professional when I cussed you out. Honestly Anya if you hadn't jumped in I would've torn your other dispatcher to shreds. I cant believe you guys have to go through this every summer... I have a new respect for AC people. Good luck for what it's worth.Edit: Ill take a little frustration if it means working with a local company to be honest. Im so tired of just being assigned a number. My home warranty sucks, I was about to go out of pocket with another vegas company and they had someone from like Middle Earth answer the phone. I asked them if they even understand what heat im in and the lady did the longest no ive heard in existence. But Ill be honest I cant afford to not go through a home warranty so im stuck.
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