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Client Reviews on The Taft Insurance Agency

    • 5.0
  • 31 Reviews

Most helpful positive review

0 people found the following review helpful

By Deborah Mitchell Oct 18, 2019

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Most helpful critical review

There are no negative reviews on The Taft Insurance Agency

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I love that you all are a friendly environment and always putting the customers first Thank you!

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Always super helpful and easy to deal and cheapest rates

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Working with Taft was a pleasure and Mike Hess made the whole experience easy and quick. I feel that my needs were heard and everything was done to get me the best coverage at the best price available. I would definitely continue to use Taft Insurance Agency and Mike Hess for all my insurance needs. Also, I will highly recommend them to all my family and friends.

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I haven't had problem with them I had the for a full year

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Chris at Taft is always friendly and makes herself available whenever we have questions or need help.

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Jenn took the time to not only renew my car insurance, but added renter's insurance as well. She found it for the same price I was paying before for car only! I will definitely recommend her to anybody that is looking to improve their insurance situation. Thanks again!

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Recommended!! The first thing I like about Taft Insurance is Staffs are nice and willing to help you out. They will get back to you soon as possible. They have a better price for auto and home. They also have better discount for good student and multi-auto. Lastly, I’m happy to be their customer.

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When my prior agent retired, he sold his business to Taft, so I say I inherited them. Shortly thereafter, my wife was side swiped by a truck in a hit and run incident.and Taft gave us superb service in handing our claim. Then upon our renewal date, the insurance company raised our rates significantly, so I asked our agent if he could improve our situation and he found another highly rated company that saved up several hundred dollars. What more could you hope for? Well I guess if he paid my premiums that would be even better, but we still working on that!

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Your team has the best customer service I have ever experienced.No matter how trivial or serious a situation may be, we have never been let down by the professional, and prompt attention we receive from your staff. There is one particular person that comes to mind who has always had our best interest and concerns in mind, and that is Jenn. You have a Rock Star there for sure!

Feedback:

We’ve always received professional, courteous service. Any questions or concerns we’ve had, has always been handled promptly.

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