Client Reviews on Top Floor
Feedback:
We have been working with Top Floor for many years. Most recently, I had a wonderful experience working with the team on the design and implementation of our new website. They understood what we wanted and delivered the vision. They have a team of talented individuals who we will continue to work with.
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After 3 months of interviewing new marketing companies to take over our website design and SEO I almost gave up until I spoke with Chad from TopFloor. I instantly felt like they understood what we needed, and how to get us there. Not only did they know how to take our website to an unprecedented level of professionalism, but they have transformed all of our marketing from podunk to world-class. TopFloor has a team of specialists ready to do the same thing for you and your company.
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We use Top Floor at my place of business for website and SEO services and their team consistently provides us with prompt email responses and sees all of our issues through to completion, whether large or small.
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Top Floor has been a great partnership for SFF. They have an excellent staff commited to client satisfaction.
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Smoke and mirrors is the best way I can describe my experience. Bad communication after thousands of $$. Dan McCoy McCoy Contractors
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TopFloor does not deliver on their promises. They invoiced us over $50k for a template based ecommerce site. We were told it would take 3 months to build, they took over a year and a half. After launch we noticed a significant amount of formatting issues, errors, missing images, broken pages, and incomplete pages. Our established customers could not purchase anything from the site because the cart was broken and we received numerous complaints from the sites overall bad user experience. Our new site is invisible to search engines, we didn’t even show up for our own name. We tried to work with top floor only to get billed for multiple meetings with no or little (at best) fixes done. They don’t listen and they don’t take accountability for their failures to deliver what was proposed. But they are on top of billing you for their time when you attempt to get them to fix their mistakes. The owner only seemed to get involved when we decided to stop the hemorrhaging from our bottom line and leave Top Floor. Hiring Top Floor was a very costly mistake for our business. Don’t fall prey to the smoke and mirrors.
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JC has done a wonderful job on our website, could not be happier with the attentiveness and service provided.
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I have been working with top floor for 6 months doing SEO and they have helped my company grow dramatically. They are extremely professional and knowledgeable. I would recommend them to any business owner.
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