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Client Review on apartmentspembrokepines.com

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I have been living here for the last nine months approximately and I really expected more from this complex, its management and staff. When you see the word Luxury in the name, usually you assume that the monthly lease fees (that are not cheap) come together with a superb customer service experience which unfortunately I have not found (with only one exception). Late maintenance orders fixing, bad maintenance of the common areas of the building where I live, the garbage area is a complete disaster, people park in your assigned parking spot and there are not consequences at all are just a few examples of what you will have to deal with leaving in this complex....going from Luxury in the name to just an OK regular place to live. They are very strict and not flexible at all with everything that is related with your payment responsibilities, unfortunately it is not a two way street when the ball is on their court...in this case you are supposed to be patience and understanding....very disappointing!

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