Turn Around Communications, Inc.
Client Review on Turn Around Communications, Inc.
Feedback:
This company (Truck 282 and another that I couldn't see the number for) came into our neighborhood this morning and shut down the internet in Adams Hill in Glendale. I was working, and this put me out for 30 mins, which created a huge issue for me. There was no notice, no postings, no warning of any kind. When I spoke to one of the guys and asked him if what they were doing was responsible for our Internet being down, his response was a super helpful/professional, "Maybe." I then asked him when they would be done, he said, "5 minutes." He was, clearly, just being a jerk. I called the Corporate office, who transferred me to dispatch. Sandra picked up, and hung up on me. I then called back, got another employee and she told me I had the wrong department - she transferred me to "Construction". Once I spoke to Henry for another several minutes, he informed me that this was also the wrong department, that I needed "Construction, Heavy Duty". He did not transfer me. He said he would find out when the issue would be fixed and someone would call me back. NO ONE CALLED. Surprising? No. Disappointing? Extremely. My advice: Steer clear of this disorganized company, which employs call center individuals who give you the run-around AND rude, customer-service-less field employees.
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