Edition:

Client Reviews on U-Haul MovingStorage of Cathedral City

    • 3.7
  • 45 Reviews

Most helpful positive review

0 people found the following review helpful

By Ross Caulfield Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Sharon Gerl Dec 18, 2018

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Feedback:

Its a big place with everything you need. A few years ago the service wasnt great; there was always like 5 people in line and only 1 person at the register who barely knows how to use the register and always had to call other people for help. BUT this has hreatly imoroved and service is good, so no real ckmllaints now.

Feedback:

Slow slow slow

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Slowest employees in the world ... all trainees ! They don’t even let you park your personal vehicle inside during rental , their system always crashes !

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exelente servicio,buena atencion,tiempo de espera 10m.

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This place sux homeless camp in front of place...customer service sux..Can go on and on...go to another u haul if you can

Feedback:

The people are nice and generally trying to help. But if you DO have a problem, each location of UHaul is separately managed with no central authorities to assist you. That's insane for a company that's supposed to be helping you with long distance moves.Even calling the corporate customer service number gets you nowhere! Very Frustrating!

Feedback:

I frequently go to this uhaul . The employees can be very rude and never seem to know how to do there jobs . Never inside at the desk when I go to get my truck I reserved .

Feedback:

Movers beware. If you are moving with their pods they only deliver one or two days out of the week. Truck comes from LA. I will further review my no-so-good experience with my move from Portland, OR to Cathedral City after our delivery today. I am not confident at this point all will go well but am hoping for the best and they redeem themselves from this chaotic move.

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Easy rental experience qualified efficient staff

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I would avoid this place at all costs. Besides having an incredibly surly manager they do not follow the latest regulations. I caught them in a big error regarding LPG. They said they follow corporate not federal/ state regulations. In other words they pick and choose what regulations to follow. I can only imagine how that can impact the safety of their fleet and yours.

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