U-Haul MovingStorage of Lemon Grove
Client Reviews on U-Haul MovingStorage of Lemon Grove
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Great costumer service.
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Picked up a truck and when i went to open it the padlock from the previous customer was still locked on. I called uhual back where Vickey told me that they dont take locks off and that it was up to me to buy lock cutters to rectify the situation. Long story short i never got reimbirsed for the lock cutters and every time i tryed to contact eli pittman (the manager) he is conveniently unavailable, as well as, unable to return an email. Will never use or recommend uhual again.
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Nicely priced and flexibility with awesome employees :)
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They were very nice and helpful
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Looking for a part for an 1994 E350 UHaul. Old. He walked me through on how to order the part and it was so easy. Thanks for all of your help.
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Rented from this location many times. I’ve never had a complaint, and the service is always amazing. Sitting here now, patiently while they try to sort out a computer issue.. they go above and beyond to make sure you are taken care of. They offer the best advice on moving.. and work with you to figure out what your best option is. I would also like to add.. that they put up with some crazy people.. and keep their professionalism the whole time. I have no idea how they do it ?
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They do not upkeep their trucks and when we returned it my husband filled the gas to where we received it but they said it wasn't enough and charged us an extra $25. The truck it's self fulfill our needs that's why it didn't get a 1 star. I also suggest you bring your own blankets they will charge you for using theirs and charged for using the dolly also you need to buy straps they don't have them to rent only purchase.
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Great price for storage
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BS policy of needing to call a second person to verify you? If I’m going to steal your trailer, do you think a friends phone call is going to make me bring it back? Or just be honest, this is a data mining policy so you can sell more customer info to telemarking company’s.
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We rented a uhaul trailer from them. It stinks of marijuana which causes us to be stopped and searched at CBP check points. This is not only frustrating but causing major delays in our trip.
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