Edition:

Client Reviews on US Customs and Border Protection

    • 3.5
  • 25 Reviews

Most helpful positive review

0 people found the following review helpful

By Terry Teller Sep 27, 2019

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Most helpful critical review

0 people found the following review helpful

By Qamar Javid Sep 20, 2019

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Feedback:

US agent was very friendly to me and asked a few simple questions. After that he welcomed me back to the USA and let me be on my way home. The questioning process only took about 1 minute or so. Going into Canada was a few minutes longer but the Canadian agent was also friendly. I was very surprised that neither side asked me what I had with me. I don't know if it makes a difference but I had my car completely clean and had only items necessary for my trip. Be sure to give the agents your full attention and answer all questions truthfully and you should be fine.

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Had an awesome crossing experience on a new Visa. The whole experience took less than ten minutes and everyone was polite, friendly, and efficient. Really stellar work, guys.

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Just a bunch of snarky, passive aggressive circle jerkers hiding behind their badges...

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Really nice experience! Good people.

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Professional and quick! Very nice officer. Much of my experience crossing into the US with other drivers has seen rude and unprofessional officers so I was thoroughly impressed.

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Rude, impolite, provocative individuals asking questions that really seem to try to insinuate something Canadian side way more cordial and polite.. US side ask question that didn’t make any since like why was i born where i was born??? Uhhh because my mother was ready to pop birth in the state of GEORGIA??

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Had no difficulty getting across. U.S. Border Patrol Agent asked a few questions. It was harder for us to get into Canada. ???

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Every time went through xray these guys are never there. Have to wait more then 2 hours. Even now people waiting and no one is there. Wasting my log book hours. Worst xray place..... Shame on you

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It takes way too long to get across the border into the USA. Way faster on the Canadian side. Like, chill out.

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Plenty of signs to let you know where Canada is. There is a fare to pay when entering based on your car/RV.

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