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Client Review on VACR | Cheltenham Digital Marketing Agency

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Just completely rude! Reception staff answered my phone call and just carried on talking to other staff with me on the phone trying to make an appointment for my 4 year old child. I got to the appointment early and the place was dead, doctor Flaks was 15 minutes late and had the most awful attitude towards me and my family. Sorted the concern out we originally went for and then only mentioned one other concern not knowing whether the doctor could help or we would have to be referred somewhere else, only to have my concern shot down with the rudest reply. I have been at this surgery for all my life and it had just gone down hill quite dramatically over the last year or so! Not impressed!

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