Valvoline Instant Oil Change- Ma
Client Reviews on Valvoline Instant Oil Change- Ma
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Great service! Kudos to service manager Stephen. Complicated situation where dealer was causing confusion, and he and his team handled it really well. Highly recommended.
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Love being able to get my oil changed without getting out of my car. Guys do a great job
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Great customer service from the manager, Stephan. I take all my vehicles here. Quick and easy.
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(Translated by Google) Good attention (Original) Buena atención
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Place is awesome, people actually care, what a pleasant surprise.
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I really like this place. They are very professional and cordial every time I'm there
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Quick in and out, courteous and knowledgeable staff, a positive experience.
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A location is only as good as it's manager, and this place has a very good one. I am a mechanic myself, and go here for fast, and great service on both of my vehicles.
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I generally perform my own vehicle maintenance, but I decided to give this place a try last winter when I needed an oil/filter change and it was too cold and snowy to do it myself at home.Unfortunately, Valvoline is a quick lube shop that employs unskilled people and you need to be on high alert. The engine oil and filter change were performed quickly and efficiently. However, throughout the process, they attempted to upsell me on almost everything under the hood:- They claimed my coolant overflow reservoir was dangerously low and that my engine was liable to overheat if I did not pay them to top it up. The coolant expansion tank should be checked only when the engine is cold. The reason mine was showing low coolant was because I had been driving my car for the past half hour and the coolant had been circulating. When your car warms up to standard operating temperature, your oil temperature gauge should be somewhere in the middle. As long as you're in that sweet spot, you don't need to do anything to your coolant.- They said my transmission fluid was dirty and needed to be flushed or replaced. First of all, there is absolutely no need to ever flush a working transmission. Transmission fluid should be simply drained and replaced just like engine oil. More importantly, they suggested to replace my transmission fluid with Valvoline ATF. I drive a Nissan with a CVT, which requires proprietary Nissan CVT fluid. Any other ATF can lead to internal damage. This is common knowledge in the automotive community and the technician should have known this.- My battery failed their load test and they tried to sell me an Interstate battery for $150+. These batteries are decent, but you can get a high quality battery at Walmart or Costco for under $100.Bottom line, quick lube shops don't turn a profit off basic oil changes, which is why they try to sell add-ons to customers who don't know better. At best, you pay for unnecessary services. Worst case scenario, they damage your vehicle.
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