Visionary Title Agency, LLC
Client Reviews on Visionary Title Agency, LLC
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Totally incompetent company with a serious lack of attention to detail. Visionary was informed of my new address at the closing of the sale of my house and again by my realtor. Yet they sent refunds of monies owed to me to the house I just sold! The new owners of the house had to inform me that Visionary had sent mail there. Otherwise I would never have known. Additionally, Visionary overpaid my ex-wife by over eleven hundred dollars at the closing, requiring her to satisfy the debt by writing me a personal check. This was uncalled for and any reputable company would have caught these mistakes before they occurred. If you deal with this company all I can say is check their paperwork more than once!
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Awsome service and met all timelines.
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Close 80% of all my transactions there
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They need a licensed attorney. How is it lawful to operate without one?
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Diana and her team of professionals are true title experts. I have sent several hard deals their way that were seemlessly handled from start to finish. Highly recommend Visionary Title Agency in St. Clair Shores, MI.
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I used Visionary Title as they would sign by notary for closings out of state where some other title companies would not. I regreted both times I used Visionary. On one closing, they could not read my transaction fee of $495 and charged only $295, then they had the audacity to lie to me that all agents at all the 6 offices that I formerly was at with RE/MAX First all charged the same transaction fee of $295 which is not true. Then they refused to cut me the difference for their mistake at closing where they ignored the EE and listing paperwork which stated the fee. Then I had a listing whose husband passed away. It was titled to deceased husband self directed retirement account. There also was a release of a land contract previously that was not released properly. So Visionary needed to go have equity account transfer accounts to the wife, title it accordingly and then record the pay off of a prior land contract. It took them over 3 months to do this. The processor took 4 vacations during this time and did not respond. My Seller became under water and my buyer walked. Visionary kept telling me it is not their job to clear title. What are they getting paid the big bucks for? Basically, they are fairly useless as I had to call the equity company since they seemed unable to accomplish anything timely. I was a dual agent. Had we closed on time, I would have made $3K. Instead the months of delays in a time sensitive situation and it was so far under water that the buyer walked and the deal collapsed. At that point I agreed to process it for free just so she would not get foreclosed on, but without the buyer it will end up being foreclosed on. I avoid Visionary Title.
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Good Service
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I highly recommend Visionary Title for any of your real estate needs! Diana S is a workhorse and gets things done in tight time frames. The staff is courteous and professional and I've never had an issue with their service being Involved in over 30 real estate transactions with this company!
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I have been using Visionary Title Company since the company started. I have always been treated fairly and with the respect a customer deserves. They have gone above and beyond customer service for me and my clients
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I have been trying to get a hold of a check the seller and I agreed on for some repairs. The check has been sitting at visionary title for over a week, I have only received one email back in this past week, no calls or anything. All my repairs have been put aside causing things to worsen because I cannot get the check that I have signed for. They just pushed me aside due to "having a busy month". Handing a check over a counter is not interfering with any business. Very mad at how this company is handling this, and will never do anything through them again.
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