Waterbury Public Library
Client Review on Waterbury Public Library
Feedback:
The library facilities are great. However, the librarians need to work on their interpersonal skills. I visit the library often and find them to be curt/abrupt. Not just to me, but to other people I've heard checking out books, looking around, using the computers, etc. Oh, and watch out for food and drink. One person, for example, was getting into a computer bag and had something in it that made a crinkling sound. One of the librarians heard and came racing over, telling him the food and beverage policy in a rude tone. At no time was he eating or drinking. He looked looked puzzled by the incident. I understand they need to do their jobs, but a little tact goes a long way.
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