About - 3 Palms Property Management

309A Gulf Boulevard | Indian Rocks Beach, Florida, 33785

3 Palms Property Management Reviews

Featured Review

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Overall Feedback:

I cleaned many properties for 3 Palms Property Management- upwards of 40 individual jobs. I was consistent and had a positive rapport with Jodie and Brian in the 3 Palms office. I had spoken with Angela briefly a few times, but did not know her well. I completed a unit and Angela went to check it out a couple of hours later. I spent hours cleaning the unit. I take pride in my work and hold myself to a high standard of service and quality of work. Angela called me on the phone and yelled: "you never even cleaned here! Im going to have to clean it myself! This is *insert expletive* disgusting!" She was literally yelling and cussing. She totally lost her temper. The way Angela spoke to me was uncalled for even if I had done a subpar job. I was shocked by how irate and out of control Angela was. I have never before -or since- been spoken to that way in my lifetime. The thing is, I didn't actually do a subpar job at all. I may have missed an item from the long and detailed completion list, but the unit was most certainly clean. I definitely did no less than 5 hours of hard work on that unit- and Angela knew that because she physically went to the unit and saw for herself.I offered to come right over and walk the unit with her and to complete any work she thought I missed. She refused and continued to browbeat and insult me.What is most disturbing is Angela refused to pay me for the job, which is not only wrong- it is illegal. I decided the moment Angela called and cursed me out that I never wanted to associate with Angela or 3 Palms Property Management again - so I just let it go and moved on. Some things are not worth further abuse. And Angela's behavior was most definitely abusive as well as disgusting and appalling. No one deserves to be treated the way Angela treated me. I only ever treated Angela and the other 3 Palms staff with utmost respect and dignity. I can't imagine ever speaking to a human being the way Angela spoke to me.**response to owner: There is nothing inappropriate about my review. My review is an honest and accurate account of an actual interaction that took place between myself and Angela, a key member of your staff. I was accused, mistreated and denied pay. Plain and simple. I understand why you would not want to acknowledge such poor business practices on a public domain, however, the event detailed in my review is factual and absolutely took place. The owner's response is inappropriate and a failure to take responsibility for the unprofessional actions of their employee.

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